The property has a vibrant and friendly feel to it. It is v modern and my mum had an accessible room which was v well set out and spacious. The most incredible part of the stay was the staff. They are so unbelievably helpful and warm and go the additional hundred miles to make the guests welcome and deal with all concerns/requests. In particular Gemma, Poppy and Paul were amazing and responsive to all our challenging requirements due to accessibility issues. Laney and Shannon in the restaurant were also v responsive and super helpful. Thank you to the incredible staff truly an exceptional team!
Audrey
Desember 2024
Cosy atmosphere and rooms, friendly and attentive service, good parking, a Starbucks, and a friendly, well equipped and accessible gym. The bar service was good, we met friends with lots of kids there - all ordering food and everything came on time and tasty and staff were friendly. There’s lots of space in the bar, enough space for people to eat, kids to play, and groups to watch sports. Thank you for a good stay.
Zafar
Desember 2024
Rooms and bathrooms were well designed with all necessary facilities.
Lynne
Januari 2025
The greeting on arrival from Piyal amd Jake, the staff were phenomenal, Belle and John at the bar were awesome, they put in real effort to make my stay soo special. I love how engaging everyone was, yes, I am a very inquisitive person so did have a desire to get to know the staff and share with them a little about myself (that it was my Birthday) and I was made to feel like a Queen. I can't wait to stay again.
Donna-marie
Februari 2024
Absolutely so comfortable Beds brilliant Sky Sports Staff couldn’t be more helpful Especially The lady on the reception desk at the Spa last night Sorted my still water for the room. As the bar didn’t have any Still water. Be no problem I’ve been to the hotel many times in the past. And will continue to use the hotel. And recommend it to anyone looking for a quality hotel with quality people. Thank you again. Regards Allan Short
Allan
Februari 2025
Hotel was very good for what we required. The bar and sports centre area was exceptional, made for good evenings while away with work. Parking was ample and the rooms were of good size/quality. Food was reasonably good; we had breakfast one morning which may have been a tad pricey, but enjoyable. Only had dinner once which was pretty good.
Dale
November 2023
Excellent performance from duty manager (Paddy? Danny?) after he was informed of a problem (see below).
John
Oktober 2023
location, spa facilities, friendly and accommodating staff throughout. breakfast was beautiful help yourself with plenty of choice. plenty of different seating areas in the bar and reception area.with large screen tvs everywhere. overall a pleasant stay
Niblett
September 2023
The set up for the price was minuscule and initially I was disappointed but having utilised the stay I was impressed. Bed, excellent (despite the fact it was dirty). Desk, excellent, and bathroom excellent
Rachel
Februari 2025
Great location, only a short drive from the NEC and free weekend parking Breakfast is also great with enough choices and great coffee Room was very clean and comfortable
Stefysutch
April 2024